Seagate backup plus slim 1tb portable external hard drive for mac usb 3.0 (stds1000100) reviews3/20/2023 ![]() Verify if the drive detects within Disk Management (on PC) or Disk Utility (on Mac). You may also try using a different cable as it maybe an issue with the cable. Try connecting the drive to another port on the computer and ensure it’s connected to a port directly (not in a hub, router, or docking station)? Even if a drive used to work in a hub, router, or docking station, problems can develop later. In your situation, we would suggest the following: We’re certainly sorry you’ve encountered this circumstance, however, we’re hoping to lend a helping hand and offer some assistance which may resolve the issue. ![]() From what we understand, your drive failed within three months of use. ![]() We regret to hear about your experience with the Seagate Backup Plus Portable HDD. ![]()
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